If you wish to cancel transaction, your request must be sent to us before the order was made and sent and within 24hrs counting from time your order was placed.
There will be no cancellation or refund once personalized order is in production.
For international order paid with Paypal:
Please note that there is a non-refundable Paypal fees of of 4.40% from your order total (include shipping).
For domestic order paid with Paypal:
Please note that there is a non-refundable Paypal fees of of 3.90% from your order total (include shipping).